How do I receive my certificate?
How you receive your certificate depends on how you complete the training course.
Live training
If you attend a live X-treme Smile training course and successfully complete the required components, you will receive your certificate on the spot.
This means you leave the training with your certificate in hand.
Online training
If you complete a course online, you will receive your certificate digitally by email once you have met all the requirements for that particular course.
For courses that include a practical assignment or assessment, the certificate will only be issued after this part has been successfully completed.
For example, with a Tooth Gem course, a practical placement video may first need to be assessed. If it meets the required standard, you will then receive your certificate. If something still needs improvement, you will receive feedback and can resubmit the relevant part.
Check your details
For online training, the certificate is sent to the email address registered with us. Make sure your details are correct and check your spam or junk folder if you cannot find the email.
In short
Live training → certificate received on the spot
Online training → digital certificate by email after successful completion

