Payments & Invoices

Information about payment methods, VAT, invoices and billing details for your order.

Which payment methods do you accept?

X-treme Smile offers several payment methods. The options available to you depend on the country you are ordering from and the value of your order.

You can pay using iDEAL | Wero, PayPal and various local payment methods. Depending on your country, options such as Bancontact, KBC/CBC, Belfius and other local bank payment methods may also be available. Instalment payments and leasing are available for certain orders.

The payment methods available for your order are automatically displayed during checkout. We currently do not accept credit card payments.

Can I pay later or pay in instalments?

For certain orders, you can pay in instalments. The available options depend on the order value, your country and the conditions of the relevant payment provider.

Where available, instalment payment options such as in3 or SprayPay may be offered during checkout. 

Standard payment after delivery by invoice is not normally offered. The payment options available for your order are automatically shown during checkout.

Can I order with a foreign VAT number?

Yes, you can order from X-treme Smile with a valid foreign VAT number. Make sure your company details and VAT number are entered completely and correctly when registering.

If your company is established in another EU country and your order is shipped from the Netherlands to that country, the order may be invoiced with 0% Dutch VAT when the requirements for an intra-Community supply are met.

Your foreign VAT number must be valid and verifiable. If the VAT number cannot be validated or the required conditions are not met, the applicable VAT will be charged.

Where can I find my invoice?

Want to find my invoice for your X-treme Smile order? After placing your order, you will first receive an automatic order confirmation from our webshop. Your invoice is sent separately by email because we use a separate accounting system for invoicing.

Your invoice is therefore not available in your online X-treme Smile account.

As soon as we process your order, the invoice is created and sent to your email address. Please make sure the email address entered with your order is correct.

If you cannot find your invoice, also check your spam folder or contact us with your order number.

Are the prices including or excluding VAT?

As X-treme Smile primarily serves business and professional customers, our regular prices excluding VAT are displayed unless stated otherwise for a specific product.

During checkout, you can see which VAT rate applies to your order and the final total amount.

Different VAT rules may apply to business orders from other EU countries, for example when a valid foreign VAT number is used. Certain training courses may also qualify for VAT exemption.